Toronto Sales office

70 Ronson Drive Toronto
Ontario, Canada, M9W 1B6
Toll Free: 1-888-977-4263
Direct Line: 416-251-2122
Fax: 416-251-0618

Montreal Sales office

1370 Rue Begin, Montreal
Quebec, Canada, H4R 1X1
Toll Free: 1-888-322-2252
Direct: 514-856-2252
Fax: 514-856-3209

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1. The game keeps freezing and makes clicking sounds, what is the problem?

This problem is typically a hard drive related issue, common to hard drive based games. This problem can be usually solved by performing “Hard Drive Imaging”. Contact Us

2. I hear the game but there is no picture, how can I fix this?

This problem lies in the chassis board on the back of the monitor. Starburst’s service department is equipped with the necessary resources to solve this problem quickly to get your game operating again. Contact Us

3. My game has no picture or sound, what are my options?

This issue can be a power supply or board problem. Starburst’s experienced technical staff can diagnose this problem quickly and recommend appropriate solutions. Contact Us

4. The game is missing colors, I can only see the colors red, blue and green. How can I resolve this?

This issue is a possible tube or neck board problem. With our proper diagnoses, “Tube Rejuvenation” may be able to fix this problem effectively. Contact Us

5. My driving game keeps pulling to the right and left, what is the problem?

The steering board is typically at the root of this kind of problem. The board can be easily taken off and sent in for quick repair. Contact Us

6. The steering wheel on my driver keeps moving back and forth, how can I resolve this issue?

This issue is the result of a worn out steering pot. This issue can be easily repaired by our service staff with quick turnaround time. Contact Us